How it works

Two hours of your time. Then we run.

The fear of handing marketing to outsiders is reasonable, and it is usually a fear of two things: endless approvals, and a team that never learns the business. This page shows how outsourced marketing works with us, how the first ninety days remove both fears, and what every month after that looks like.

1:30 · CAPTIONED
Aziz MusaOne call, two months of foundation, then a rhythm that never slips.

Everything we need is already in your head and in your market. The business, the buyers, what you have already made, who you know, and how you talk. One two-hour call gets it out. After that, the only thing that comes back to you is a decision nobody else can take.

The first ninety days

Front-load the unglamorous work, and the valuable work has room to breathe.

Week one · One call, two hours

Six inputs, one conversation.

Your account manager and digital manager sit down with you once. We leave with everything the department needs to build on without coming back to you for it.

  • The business, as you describe it
  • The market and who you lose to
  • The buyers, by name where possible
  • The back catalogue: everything already made
  • The network: who you know and who knows you
  • The voice: how you talk when it matters
Months one and two · The foundation

Agreed once. Built on without asking again.

Two documents and the tooling underneath them. The brand guidelines and the language guidelines are written by us and approved by you, once. Everything the department makes afterwards is built on them, which is why nothing needs sign-off later.

  • Brand guidelines, written and approved
  • Language guidelines, in both languages
  • Email templates and platform
  • Email and leads databases, cleaned
  • Content calendar against the outcome
  • Social channels set up or repaired
Month three onwards · The rhythm

Two calls a month and one page of truth.

Week one, a call. Week three, a call. On the first working day, a one-page report: the outcome we agreed, whether it moved, and what changes next. It arrives whether or not anything has gone wrong, because a report that only appears when things are fine is not a report.

  • Week one: client call
  • Week three: client call
  • Every month: the one-page report
  • Every quarter: the plan reviewed against the outcome
Whenever it happens · The exit

Some clients build their own department. We help.

The best outcome for some businesses is an in-house team. When a client reaches that point we say so, help them hire, hand over the foundation and train the people who take it on. The average client stays two and a half years. The ones who leave this way are the ones we talk about most.

Approvals

Approvals are where a small company loses its months.

One month Every month Week 1 · client callDirection for the month Week 2 · heads downNothing comes back to you Week 3 · client callWhat moved, what changes Week 4heads down Day 1 · the one-page report
Scroll, and the month passes. Two calls, one report, two weeks of heads-down work in between. It repeats whether or not anything has gone wrong.
Your month, if you approve everything Your month, managed by exception Grey: attention spent on sign-off. Gold: the one decision only you could take.
Twenty working days, two ways. Sign-off on everything costs a founder most of a month in reviews, amends and chasing. Approving the foundation once costs a single day, and one flag when it matters.
Sign-off on everything
Manage by exception
Who you deal with

Four people, the same four, for the whole engagement.

Your account manager runs the calls and the report. Your digital manager owns the strategy. Your growth manager owns the pipeline. Your social media manager owns the channels. Behind them sit our paid media, search, design and video teams, called on as a department calls on its own specialists. Aziz engages directly through the fractional tier; everything else is run by the department he built and trained.

Start with the call

Thirty minutes now. Two hours in week one. Then nothing that is not a decision.

Book the first conversation. If we are not the right firm for you, we will say so in it.